guarantees

Your appliance has been made with extreme care and is of excellent quality. However, should any defects or genuine manufacturing faults occur within 30 days of purchase, the product must be returned to the retailer.
Outside of 30 days, please contact Magimix Customer Care.
Nespresso coffee machines are guaranteed for 2 years. For all enquires after 30 days please contact the dedicated Nespresso specialists on 0800 442442 or visit www.nespresso.co.uk

This guarantee covers both parts and labour of new machines and is effective from the date of purchase. The motors of Magimix food processors, juicers and blenders are guaranteed for 30 years* (this comprises the motor, i.e. stator, rotor, bushings, relay and capacitor) and parts are guaranteed for 3 years against genuine manufacturing faults. If you wish to claim under this guarantee, you will need to provide proof of purchase.
Under no circumstances shall any claim under this guarantee give rise to the complete replacement of the appliance or entitle the consumer to damages. The guarantee period commences from the date of purchase and will not be extended due to any claims made during this period.
This warranty is valid only in the country of purchase or in such other countries where Magimix sells the same model with identical technical specifications.
The cost of returning the appliance to the dealer or service agent is not covered. The benefits provided by this Magimix warranty shall not preclude application of more favourable local statutory rights.
For further details, please contact Customer Care.

This guarantee does not cover any damage resulting from :
- A fall or impact
- Incorrect handling not in compliance with the user manual
- Insufficient aftercare or cleaning
- The use of abrasive detergents unsuitable for plastic items
- The product being connected to an electrical power supply with a voltage different to that shown on the identification plate
- External events (fire, flood, etc.)
- Commercial use (including small offices and cafes)

* Food processors and Juicers purchased after 1st March 2015 (with proof of purchase), and blenders purchased after 1st September 2020.